FAQ
1. What products do you sell?
We specialize in Y2K-inspired earrings, hip-hop fashion earrings, statement earrings, trendy jewelry, and stylish accessories designed for modern fashion enthusiasts.
2. How long does shipping take?
We currently offer the following shipping options within the United States:
- Express Shipping (3–6 business days) — $20
- Free Shipping (7–14 business days) — Free
- Free Standard Shipping (7–14 business days) — $10
Delivery times may vary depending on destination and seasonal demand.
3. Do you offer free shipping?
Yes! We offer Free Shipping on eligible orders with estimated delivery times of 7–14 business days.
4. How can I track my order?
Once your order has shipped, you will receive a tracking number via email so you can monitor your package throughout the delivery process.
5. Can I modify or cancel my order?
Orders may be modified or canceled within 12 hours after purchase. Please contact our customer support team as soon as possible for assistance.
6. What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and other secure payment methods available during checkout.
7. What if my item arrives damaged?
If your item arrives damaged or defective, please contact us within 7 days of delivery and provide photos of the issue. We will work quickly to resolve the problem.
8. Do you accept returns?
Yes. Eligible products may be returned according to our return policy. Items must be unused and returned in their original condition and packaging.
9. Are your earrings suitable for daily wear?
Most of our earrings are designed for both everyday wear and special occasions. Product descriptions contain detailed sizing and material information to help you choose the perfect style.
10. Why shop with CelvoraPrimeDesign?
We combine trendy designs, quality craftsmanship, affordable pricing, reliable shipping, and exceptional customer service to create a shopping experience customers can trust and enjoy.